Timeline/World: Alternate Earth – Almost Timeless
Characters: Duke Lagenberg
Race: Human – Meta – Telepathy
Age: 24
Final Word Count: 575 words
There are some people out there in the world I would certainly like to see maimed. This isn’t even about a personal vendetta or whatever the term anyone these days would like to use, this is about people who, by all means, should be doing their jobs but are not. This is about people who ought to act like they are on top of the world and everyone should bow down to them when it is so clearly not even anywhere close to how the proper situation is happening.
I mean, I’ve come across more than my fair share of stupid people but some are worse than others and while I know I’ve also acted like an entitled asshole now and again, when I did, it was to piss people off more than to avoid doing something that I knew was mine to fix.
The culprit this time?
One particular importer we work with having sent us now not just one but three shipments with defective items. It is his company, his workers, who work on these items to clean them up, to make sure that they are in good enough condition for shipping. We do the fixing up but defective items are things we usually consider being too worn down or in too much distress to fix up without having to pay, out of pocket, more than we know we could get for the item.
Now, if it had just been one item in the whole lot, it could have been easily overlooked but as it stands, in three shipments that all had about fifty items altogether, at least ten have been beyond fixing. So one would imagine that yes, this is a problem, yes, we have to talk to our importer about it and we did. His answer? How was this any of his problem? He just found the pieces and sent them over, it wasn’t his problem if they were beyond fixing, his workers had found them, thought them sturdy enough or manageable enough for transport and had sent them. So that the items were defective was our problem.
These people, they’ve never sat well with me. I wouldn’t even know where to begin on the whole point but I can’t stand them. They rub me wrong in so many ways. When you mess something up, it only makes sense that you admit to what you’ve done, that you make sure, or at least try your hardest, to not do that mistake again but it’s clear that with this one supplier that client satisfaction is very low on their scale of importance so it’s likely we will have to drop them. What else can we do?
It is costing us money to have these items imported and fixed, the ones we can’t fix, we can’t sell and there’s nothing we can do with them, we’ve yet to find a niche for people who would like these almost broken items. It likely exists but we haven’t found it.
Oh sure, though, by fixing up the others and selling them, we likely make enough of a margin of profit that it isn’t a complete loss but that small of a margin of profit tends to get lost in paying our employees and everything else we need to pay for, so all in all, I think we’re going to have to find a new supplier. A shame, because these old pieces they really are something.